# PII Control

Mask personally identifiable information per agent to maintain user privacy and comply with data protection regulations.

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Protecting Personally Identifiable Information (PII) is essential for maintaining user privacy and complying with data protection regulations.

Foldspace provides PII Control settings so you can mask sensitive information. Masking is configured **per agent**, so each of your agents can have its own PII rules.

## What is PII?

Personally Identifiable Information (PII) refers to any data that can be used to identify an individual. Examples include email addresses, names, financial details, locations, and IP addresses.

## How to Set Up PII Masking

To enable PII masking:

1. **Go to Settings:** Log in to your Foldspace account, click on the Settings menu, and select **PII Control** from the left-hand panel.
2. **Choose an agent:** PII masking is set per agent, so select the agent you want to configure.
3. **Toggle Masking Options:** For that agent, switch on the types of PII you want to protect.
4. **Save Changes:** Click **Save** to apply masking rules.

## Available Masking Options

| PII Type | Description |
| :--- | :--- |
| Email Addresses | Obscure email addresses to prevent identification and maintain privacy. |
| Names | Mask individuals' names in conversations and reports to maintain confidentiality. |
| Payment Information | Secure sensitive financial details like credit card and bank account numbers. |
| Geographic Locations | Hide or generalize specific user location data to protect privacy. |
| IP Addresses | Conceal IP addresses captured through tracking, recordings, or logs. |