# Support

How to contact the Foldspace team for help with your integration, account, or agent.

Need help with your Foldspace integration? Here's how to reach us.

## Contact support

- Email [support@foldspace.ai](mailto:support@foldspace.ai).
- Use the in-app support widget.

## Before you write

To help us resolve your issue faster, include:

- **Your workspace or agent ID.** Find it in **Agent Studio → select your agent → Settings**.
- **What you expected and what happened instead.** Error messages, screenshots, and timestamps all help.
- **Steps to reproduce.** The shortest sequence of actions that triggers the issue.

## Other resources

- [FAQ](/start/faq/) — common questions about how Foldspace works.
- [Quickstart](/start/quickstart/) — get up and running from scratch.
- Enterprise customers: your SLA and escalation paths are described in the [Support SLA](/privacy/sla/).