# Languages

See the breakdown of conversations by detected primary language.

**Path:** Analytics → Dashboard → Conversations

Languages breaks conversations down by their detected primary language. It's a Conversations widget on the [Dashboard](/user-guides/analytics/dashboard/), and Primary Language is a Conversation Signal you can filter and break down by in [Reports](/user-guides/analytics/reports/).

Each conversation is assigned one primary language (the categories are mutually exclusive per conversation).

## Use it

- **See your language mix** to understand who the agent is actually serving.
- **Break any metric down by Primary Language** in Reports to compare, for example, resolution rate across languages.
- A large share in a language you don't fully support is a signal to invest in [localization](/customize/localization/).

## Related

- [Conversation metrics](/user-guides/analytics/conversation-metrics/): volume and resolution per language.
- [Reports](/user-guides/analytics/reports/): break down metrics by Primary Language.