A2A / MCP Protocols
Two protocols extend the agent beyond your own app:
- MCP (Model Context Protocol) gives the agent tools and data from an MCP server.
- A2A (Agent-to-Agent) lets the agent delegate to, and receive tasks from, other AI agents.
MCP server integration Connect an MCP server so the agent can use its tools and data.
A2A server agents Expose your agent as an A2A server.
A2A quickstart The fastest path to a working A2A connection.
A2A advanced patterns Streaming, multi-agent, and other advanced flows.
Connect an A2A agent Delegate to an external A2A agent from yours.
Support-desk handoff
Section titled “Support-desk handoff”The code for handing a conversation to a human desk also lives here:
Intercom handoff Hand off into a live Intercom session.
Zendesk handoff Hand off into Zendesk chat or a ticket.
Where to start
Section titled “Where to start”For tools and data, start with MCP server integration. For agent-to-agent, start with the A2A quickstart.