Support
Need help with your Foldspace integration? Here’s how to reach us.
Contact support
Section titled “Contact support”- Email support@foldspace.ai.
- Use the in-app support widget.
Before you write
Section titled “Before you write”To help us resolve your issue faster, include:
- Your workspace or agent ID. Find it in Agent Studio → select your agent → Settings.
- What you expected and what happened instead. Error messages, screenshots, and timestamps all help.
- Steps to reproduce. The shortest sequence of actions that triggers the issue.
Putting your agent in front of your users
Section titled “Putting your agent in front of your users”If you built your agent’s first experience with a coding agent, what you have seen runs in a test window on your own machine. Putting it in front of your users is a separate step, and the Foldspace team does it with you. Book a session or email support@foldspace.ai. Everything you built carries over: the actions are already in your Foldspace account, and the code is in your project folder.
Other resources
Section titled “Other resources”- FAQ — common questions about how Foldspace works.
- Quickstart — get up and running from scratch.
- Enterprise customers: your SLA and escalation paths are described in the Support SLA.