Events & metrics

Path: Analytics → Event Explorer

Every event Foldspace receives is available as a metric. The picker organizes them into categories so you can find the signal you want.

Categories

Category	Count	Examples
Conversation Interactions	8	Action Called, Action Registered, Action Response Received, Conversation Started, Message Sent, Agent Handoff, Message Rated, UI Element Rendered
Conversation Signals	5	User Intent, User Sentiment, Resolution Status, Agent Gap, Primary Language
Application Event	2	Identify, Agent_Interactions
Web Tracking	5	Any event, Lead capture, Page view, Session init, UTM

The metric detail

Select a metric to see:

• Description — what fires the event (for example, Action Called: “Fired each time the AI agent decides to use a specific action”).
• Tracked as — the underlying event name (for example, Action Called is tracked as Chat Action Call; Identify is tracked as Identify).
• Total events and Last seen — volume and recency, so you can confirm it’s flowing.
• Smart defaults — applied automatically when you add the metric: a default Metric, Counting method, and Breakdown. For Action Called they are Unique Conversations / Unique Conversation / Action Key; for Identify they are Unique Users / Unique User / User Role.

Verify a custom event

Custom events you send with foldspace.track() show up here under the name you passed:

1. Trigger the action in your product once so the event fires.
2. Find the event name in Event Explorer (names are case-sensitive).
3. Confirm its properties match what you passed.

Related

• Properties & filters: the attributes on these events.
• Reports: chart and break down any metric.