Admin Console
Path: Settings → Admin Console
The Admin Console is the delivery log for everything Foldspace sends out: support-handoff emails, webhooks, HubSpot syncs, AI actions, and segment events. Use it to confirm a delivery happened and to debug the ones that didn’t.
The log
Section titled “The log”| Column | What it shows |
|---|---|
| Date | When the event fired (in your account time zone). |
| Type | What was delivered: AI Action, Webhook, Hubspot, Email, or Segment. |
| Source | Where it originated: Conversation, API, API / Native, or Mixpanel. |
| Trigger | What triggered it (for example, a support Handoff). |
| Message | Open to inspect the payload. |
| Status | Success, or a failure. |
| Error Message | The reason when Status isn’t Success. |
| User | The user the event is attributed to. |
Filter by Date, Type, or Source, search, and page through the results.
Inspect a delivery
Section titled “Inspect a delivery”Click the Message icon on a row to open it in two tabs:
- Message — the rendered content that was delivered, for example a hand-off request email with the conversation summary and transcript.
- JSON — the raw payload, including metadata like Chat ID, User ID, and Subscription ID.
Copy either straight from the modal.
Use it
Section titled “Use it”- Confirm a support handoff email or webhook actually delivered.
- Debug a failed delivery from its Error Message and payload.
- Audit what was sent to your integrations (HubSpot, Mixpanel, webhooks).
Related
Section titled “Related”- Support handoff: the destinations whose deliveries appear here.
- Integrations: the third-party connections these events go to.