Publishing & Versioning

Every time you edit and save an action, the system creates a new version. This makes it easy to track changes, roll back if needed, and control which version of the action is actually live for your users.

How Versions Work

Auto-versioning on Save

• Each time you save an action, a new version is created (v1, v2, v3, etc.).
• This allows you to experiment or adjust settings without affecting the live version.

Unpublished Versions

• Newly saved versions are stored but not active.
• You can review and test them safely in the Playground or Evaluations tab.

Publishing a Version

1. Select the version you want from the version dropdown (top right of the action editor).
2. Click Publish.
3. The selected version becomes the Live version.

Publishing makes this version the one your agent will use in conversations.

Updating After Publishing

If you make further edits and save again:

• A new version (v4, v5, etc.) will be created.
• The Live version will not change until you explicitly publish the new one.

This lets you safely stage changes without disrupting users.

Unpublishing

• Click Unpublish to remove the current live version.
• Once unpublished, no version of this action will be active in the agent until you publish one again.

Example

1. You create and save Version 1 → it’s stored but not live.
2. You edit and save again → Version 2 is created.
3. You publish Version 2 → it becomes Live.
4. You make changes and save → Version 3 is created but Version 2 stays live.
5. When ready, publish Version 3 → it replaces Version 2 as live.

Use versioning to safely iterate on actions. Only publish when you’re confident the version is ready for real users.